Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given when I move out?
We require a 30 day written notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued form of ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access from 6AM to 11PM, 7 days a week.
(24hr access is also available)

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Checks, Money Orders, VISA and MasterCard.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager and he will be able to assist you.

Can I just stop by to view the facility and storage spaces or do I need an appointment?
Stop by anytime between our office hours; Monday - Friday 9AM - 5PM, Saturday 9AM - 3 PM, for a complimentary tour of our facility.

Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however we also have disk locks available for purchase.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

Am I required to have insurance before I move in?
We require proof of insurance for any RV or vehicle you will be storing on our facility. We encourage tenants to have insurance for anything you are going to store that is not an RV or a vehicle; however, we do not require it.